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FAQ + Shipping

We would like to answer some of the most asked questions here: 

  • How much is shipping?
    • Shipping will depend on the total weight of the order. 
    • For international orders - This will depend on the product ordered, the total weight, and where we're shipping to. 
  • How long does it take for an order to arrive?
    • Orders will arrive within 2-3 weeks via DHL. If you aren't sure where your order is, please contact us at support@happy-trunks.com
  • Why have I not received any order confirmation details?
    • Most times this is because our customers have accidentally entered their email in wrong. Throughout the process we send 3-4 emails, including an order conformation, a fulfillment notice, and a shipping notice.

      If you believe you may have entered your email wrong please contact us and we will fix it for you.
  • What is your refund policy?
    • We offer a 100% Satisfaction Guarantee- Which means we will refund your money if you are for any reason not satisfied with your order. We want to provide a risk-free shopping experience and trust our customers to not take advantage of us on this offer.  
  • How do I contact you?
    • If you have any questions that are not on this FAQ page, please email us at support@happy-trunks.com where we will promptly get back to you.

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